FAQ

What is Start?

Start is a smart screen that provides users with an intelligent mobile experience. Start gives you quick access to the most interesting content from your opening screen, before you even need to unlock your phone.
 

What does Start do?

Start keeps you informed on what’s new in the news, on your social channels, and more, directly from your opening screen.
 

How do I choose my wallpaper?

Go to Settings. Choose your preferred wallpaper from the list of wallpaper icons shown at the top. You can also tap on “+" to find more wallpapers to choose from.

Note that this feature does not apply to Start 6 or newer versions.
 

How can I use my personal photo as a wallpaper?

Go to Settings and select “Select Background” choice. Select any of your personal photos from the gallery to set it as your wallpaper.

Note that this feature does not apply to Start 6 or newer versions.
 

How do I prevent double locking?

Go to your device's settings and choose the “None” option in the “Lock Screen Settings”.
 

How can I choose the Starters that will appear on my start screen?

Start is highly customizable. To choose which Starters (the tabs on the left) will appear on your opening screen, go to the “+” at the bottom of the side bar and choose your favorite Starters. You could also access it from the Settings by tapping on the Settings icon menu and choosing ‘Setup Starters.’

Note that this feature does not apply to Start 6 or newer versions.
 

How do I delete Starters that I do not need?

Just press and hold the icon for the Starter you’d like to remove and drag it to the trash can on the bottom of the screen. You can also disable (or enable!) Starters from the “+” Starter.

Note that this feature does not apply to Start 6 or newer versions.
 

How can I choose my shortcuts?

Go to Settings. By selecting “Set your favorite apps & contacts” you can choose what shortcuts will appear on your screen. You can also do a long press of the hub to choose the shortcuts of your choice.

Note that this feature does not apply to Start GO, Start 5 or newer versions.
 

How do I set up my notification settings?

Go to Settings and select “Notification Selection”. Choose what type of notifications you can see on your opening screen.

Note that this feature does not apply to Start 6 or newer versions.
 

How can I set the security level of the notifications?

Go to Settings and select “Notification Security”. Choose if you want to show all notification content or hide sensitive content (which will show you that you have a new notification but not what is written in the message).
Note that this feature does not apply to Start 6 or newer versions.

 

How much battery does Start consume?

We know how important your phone’s battery life is, so we’ve designed Start not to drain it. We have optimized Start to consume minimal battery while on idle. The battery consumption is based on how you use Start.
 

What Android version do I need to have on my device to install Start?

Start is supported on Android devices (version 4.4 and above) and Android GO devices (version 8 and above).
 

How can I provide feedback or request new features on Start?

We look forward to hearing more about your experience with Start. Please feel free to reach out to us at support-startsupport@thestartmagazine.com .  

How can I disable Start?

We’re sad to see you go! You can disable Start by visiting Settings and selecting "Disable Start".
 

Can I completely uninstall Start?

If Start is pre-installed on your device, you cannot completely remove it from the device. You can, however, disable it by choosing “Disable Start” from Settings.
 


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